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Рок: 08.8.2020

 

Job Title: CSR Manager (Customer Support)

 

Number: 1 new opening
Location: Skopje, Macedonia
Salary: 350 euros start + bonuses
Office Hours: In shifts ( 8h-24h)

Due to new partnership of Intrecredit (Macedonia) and Casino 765 we are looking for 1 new team member to join our team. The ideal candidate will be highly organized with a keen interest in digital marketing and knowledge of online gaming industry.

CSR Managers
Requirements:
- Excellent English Skills (a second language is a plus)
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices - an Advantage
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred

Customer service representative top skills & proficiencies:
- Customer Service
- Up - Selling
- Product Knowledge
- Quality Focus
- Market Knowledge
- Documentation Skills
- Listening Skills
- Phone Skills
- Resolving Conflict
- Multitask
- Patience
- Negotiation
- Positive Attitude
- Attention to Detail
- People Oriented
- Analysis
- Problem Solving
- Organizational Skills
- Sales ability
- Ability to Work Under Pressure
- Computer Skills

 

Only shortlisted candidates who meet the requirements will be interviewed.
Send your Application on kontakt@antoris.mk with the subject line of the position that you are applying for.

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Нашата компанија има повеќе од 10 годишно искуство во испорака на кредитни извештаи во Балканските земји. Соработуваме само со директни доставувачи на информации и имаме капацитет за проверка на сите податоци во согласност со локалните законски регулативи.

Нашиот тим опфаќа правни и финансиски анал

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